jl52 Privacy Policy

1 Who We Are

1.1 jl52 is an online gaming and sports betting platform operated for Filipino players. The platform is accessible at jl52.app and provides services including live casino games, slot games, bingo, sports betting, and related promotional activities.

1.2 For the purposes of this Privacy Policy, jl52 acts as the data controller in respect of the personal information you provide when registering and using the platform. As data controller, jl52 determines the purposes and means of processing your personal data.

1.3 jl52 operates in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and applicable PAGCOR regulations governing the handling of player data.

2 Data We Collect

2.1 jl52 collects personal data that you provide directly, data generated through your use of the platform, and data received from third-party service providers. The categories of data we collect include:

2.2 jl52 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulation (for example, responsible gaming assessments).

2.3 Where you choose not to provide certain personal data, jl52 may be unable to provide you with some or all of its services, including account registration, KYC verification, or withdrawal processing.

3 How We Use Your Data

3.1 jl52 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your jl52 player account, including identity verification and KYC compliance.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the jl52 platform.
• Transaction Processing: To process payments via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (₱).
• Legal Compliance: To comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering (AML) obligations, and other regulatory requirements.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where appropriate.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and security of the jl52 platform.

3.2 jl52 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4 Legal Basis for Processing

4.1 Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, jl52 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and jl52 — specifically, to provide you with access to the platform and its services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for jl52's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, jl52 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time.

5 Sharing Your Data

5.1 jl52 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• KYC and Identity Verification Providers: Third-party verification services used to confirm your identity and age in compliance with PAGCOR and AML requirements.
• Game Providers: Certified third-party game studios and live casino operators whose games are hosted on the jl52 platform. These providers may receive limited technical data necessary to deliver their games.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or regulation.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on jl52's behalf under strict data processing agreements.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, where necessary for jl52 to obtain professional advice or defend legal claims.

5.2 All third parties with whom jl52 shares personal data are required to handle that data in accordance with applicable privacy laws and jl52's data protection standards. jl52 does not permit third-party service providers to use your data for their own purposes beyond the specific services they provide to jl52.

5.3 In the event of a merger, acquisition, or sale of all or part of jl52's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6 Cookies and Tracking Technologies

6.1 jl52 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and gather analytics data. Cookies are small text files stored on your device when you visit jl52.app.

6.2 The types of cookies used by jl52 include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and game history to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players use the platform, which pages are visited most, and where technical errors occur. This helps jl52 improve the platform over time.
• Marketing Cookies: Used only with your consent to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings or account preferences.

6.3 You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the jl52 platform.

7 Data Retention

7.1 jl52 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation.

7.2 As a general guide, jl52 applies the following retention periods:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML record-keeping requirements.
• Transaction and Financial Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• Communications Data: Support correspondence is retained for up to three (3) years from the date of the interaction.
• Technical and Usage Data: Retained for up to twenty-four (24) months from collection, after which it is anonymised or deleted.

7.3 Where jl52 is required to retain data for longer periods due to ongoing legal proceedings, regulatory investigations, or dispute resolution, data will be retained until those matters are fully resolved.

8 Your Rights

8.1 Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights in relation to your personal data held by jl52:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You may request a copy of the personal data jl52 holds about you at any time.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected. You can update most of your account information directly through your jl52 account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl52's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jl52's overriding legal obligations.
• Right to Data Portability: You may request that jl52 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

8.2 To exercise any of these rights, please contact jl52 customer support via live chat or the support email address listed in the footer of this page. jl52 will respond to all valid requests within thirty (30) days of receipt.

9 Data Security

9.1 jl52 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jl52's servers.
• Encrypted storage of sensitive data including passwords and financial information.
• Access controls ensuring that only authorised jl52 personnel can access personal data, on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the jl52 platform.
• Incident response procedures to detect, report, and address any personal data breaches promptly.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl52 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9.3 While jl52 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your jl52 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

10 Children and Minors

10.1 jl52 is strictly an adult platform. In accordance with Philippine gaming regulations, you must be at least twenty-one (21) years of age to register and use jl52. jl52 does not knowingly collect personal data from individuals under the age of 21.

10.2 If jl52 becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account.

10.3 If you believe that a minor has registered an account on jl52, please contact our support team immediately so that we can investigate and take appropriate action.

11 Third-Party Services

11.1 The jl52 platform may contain links to or integrations with third-party services, including payment gateways and game providers. These third parties operate under their own privacy policies, and jl52 is not responsible for their data practices.

11.2 When you interact with a third-party payment provider such as GCash or PayMaya to fund your jl52 account, your transaction data is also subject to that provider's privacy policy. jl52 encourages you to review the privacy policies of any third-party services you use in connection with the platform.

12 Changes to This Privacy Policy

12.1 jl52 reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Where changes are material, jl52 will notify registered players via email or an in-platform notification.

12.2 Your continued use of the jl52 platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you should discontinue use of the platform and may request account closure.

13 Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jl52's data practices, please contact our Data Privacy Officer via the customer support live chat available on the platform, or by email using the address displayed in the footer of this page.

13.2 jl52 is committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with jl52's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.